An Individual Islander has his/her own personalized Islander card which entitles the cardholder to enjoy the benefits and privileges of the Islander Membership Programme.

Family Islander entitles a family of up to five (05) immediate family members to enjoy the benefits and privileges of the Islander Membership Programme. Each family member will have their own personalized Family Islander card.

Family Membership is made up of immediate family members consisting one (01) father and/or his wife and children including one (01) domestic helper (if any) forming not more than 5 persons in total.

Do take note that grandparents, grandparent-in-laws, brother-in-laws, sister-in-laws, cousins, nieces, nephews, boyfriends, and girlfriends are not classified as immediate family members under the Sentosa Islander Family Membership.

A special promotion scheme, ‘Grandparent’s Special’ mainly designed for Family Islander member to include their grandparents to be part of the Islander Membership.  Under this scheme, grandparents can apply as an Individual Islander member at a special rate of $15 (usual rate is $19.50).

Children under 3 years old are entitled to free entry to Sentosa and its attractions. Hence, children under 3 years old would not need an Islander card. You may include your child when he/she has turned 3 years old.

You may print out and fill in the application form. Attach the photograph(s) and head down to the Membership Counter at Sentosa Station (VivoCity, Level 3) or Beach Station, open from 9am to 8pm daily, including weekends and public holidays. Your Islander card will be issued to you on the spot and you may enjoy the benefits and privileges of the Islander Membership.

Alternatively, you may choose to mail in your application form to the mailing address stated in the form. Please allow 4-6 weeks for us to process your application.
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 We do not accept fax in application as information written is often unclear. Application can be processed at the Membership Counters located at the Sentosa Station and Beach Station and card(s) will be issued on the spot.

Walk-in applications will be processed on the spot and your Islander card(s) will be ready on the spot, whereas mail-in applications require 4-6 weeks to process.

The modes of payments between both types of applications also differ.

Payment can be made by cash, NETS or credit card at the Membership Counters located at Sentosa Station and Beach Station.

For Mail-in applications, only cheque (made payable to “Sentosa Development Corporation”) and credit card payments are accepted.

If you have submitted the application form and made payment at the Membership Counter at Sentosa Station or Beach Station, your application will be processed and your Islander card will be printed and issued on the spot.

If you have mailed in your application form, complete with photograph(s), kindly allow about 4-6 weeks for processing time.

No, the Islander card is required and is the only form of identity for the Islander Programme. Hence, without the card, the member will not be able to enjoy any of the benefits and privileges, including free entry to Sentosa.

Your application should reach Sentosa within 3-5 workings days. Following that, kindly allow 4-6 weeks for your application to be processed, after which, you will be notified by mail when your Islander card is ready for collection.

The Membership Counters at Sentosa Station (VivoCity, Level 3) and Beach Station are open from 9am to 8pm daily, including weekends and public holidays.

If you are applying for Individual Islander Membership, please bring along a passport-size photograph of yourself or you may choose to have your photo taken over at the Membership Counter.

If you are applying for a Family Islander Membership, please bring along photographs of ALL family members or you may choose to have all of their photographs taken at the Membership Counter. You will also need to provide the particulars (Full name, NRIC/FIN/Passport number and birth date) of all your family members.

Yes, as Islander members will be issued a personalized Islander Membership card.

When you apply for your membership over the Membership Counter at Sentosa Station (VivoCity, Level 3) or Beach Station, we can help you take a photo of you and your family members with our webcam on the spot for your Islander card(s). The photo-taking only takes a few minutes and it is free.

Alternatively, you may mail in your photograph at a later date. If you have submitted the application form without a photograph at the Membership Counter, a form and a business reply envelope will be given to you for you to mail in your photograph(s) at a later date.

**Do take note that photographs must be submitted within 14 working days from date of application.

A Temporary Islander card which is valid for two months from the date of application will be issued to you. This card must be presented to enjoy the Islander benefits and privileges. Upon collection of your personalized card, the Temporary Islander card must be returned.

Yes, the Temporary Islander card is recognized at all participating outlets as stated in the list of benefits and privileges of the Islander Membership Programme.

Yes, all family members are required to submit their passport-sized photographs as each listed member will be issued with their very own personalized Islander card.

Your family members can drop by the Membership Counter at Sentosa Station (VivoCity, Level 3) to have their photographs taken and cards issued on the spot.

We greatly encourage passport-sized photograph to be used. Nevertheless, you may also submit normal photograph that are clear and sharp enough for printing.

Yes, you can do so over at our Membership Counters (at Sentosa Station or Beach Station).  There will be a charge of S$10.50 for each Islander card. (Addition of family members can only be done if there are no more than 5 people in a family membership.)

Upon renewing the membership, you may update/add in your new immediate family members without additional charges. Hence, you only pay the renewal fee of $40.

Yes, if you are able to provide us with the necessary information, you may submit the application for your friend at the Membership Counters (Name, NRIC, Mailing address, Contact details, Date of Birth are the required information for the application) and present him/her with the Temporary Islander card. After which, we will follow up with your friend for more of his/her particulars and a photograph of himself/herself.

If you are unable to provide the required information, you may call up our Membership department at 6279 3230/6279 1124 for more information on advance sales or simply drop us an email at islander@sentosa.com.sg

A collection letter will be mailed to you (at your stated mailing address in the application form) when your Islander card is ready for collection.

Please bring along your collection letter and Temporary Islander card/expired Islander card(s) to the Membership Counter at Sentosa Station (VivoCity, Level 3, opens from 9am - 8pm daily, including weekends and public holidays) to collect your Islander card.

It is advisable to call our hotline to check if your Islander card is still available at the Membership Counter at Sentosa Station (Vivo City, Level 3), before your visit (at least one working day in advance).

Yes, you may sign the authorization form on the collection letter and hand the collection letter and Temporary Islander card/expired Islander card(s) to the appointed personnel to collect your Islander card(s) on your behalf.

We regret that we do not mail out Islander card(s). This is undertaken with the interest of both our members and the organization in preventing the abuse of Membership card(s) lost in the mail. As a member, you will visit the island regularly and hence, you may collect the card(s) on your next visit. Give our hotline a call and inform us when you will be picking up the card(s) (at least one working day in advance).

A renewal notification will be sent to you 1.5 months before your membership expires.

No, you are not required to re-submit your photograph if you wish to have the same photo printed on your new Membership card. All photographs are kept in our database.

However, if you wish to change your photograph, please attach your new photograph on the renewal form or indicate on your renewal form that you would like to submit a new photograph.

Yes, you are able to renew your membership however, do take note that the new expiry date of the renewed membership is one (01) year from the expiry date of the previous membership eg:

Paying renewal rate of S$15 or S$40
Previous membership expiry date: 23 Jan 08
Renewal date: 11 May 08
Renewed membership expiry date: 23 Jan 09

Hence, it is advisable to re-apply at S$19.50 (Individual) or S$50.00 (Family) to enjoy a full term of your membership (expiry date is 1 year from the day you re-apply). Eg:

Paying new sign up rate of S$19.50 or S$50
Previous membership expiry date: 31 Jan 08
Renewal date: 05 Jun 08
Renewed membership expiry date: 05 Jun 09

Note: Renewal rate is not applicable to memberships that have expired for more than 1 year.

A replacement of Cards is S$10.50 for each Islander card (GST inclusive).

Here are several scenarios that you may want to consider:

To convert from an Individual Islander to a Family Islander:

To convert from a Family Membership to an Individual Membership:

1. Calling our Guest Services Officers, 1800-SENTOSA (736-8672)
2. Dropping by our Membership Counter at Sentosa Station or Beach Station
3. Email to islander@sentosa.com.sg

Please include your name, membership number and NRIC/Passport

The Sentosa Corporate Islander Membership entitles unlimited free access into Sentosa for 32 staff of your organisation. Thirty-two (32) passes will be issued to each Corporate member. Each pass will be printed with the name of the organization.

Each corporate pass entitles the holder free entry into Sentosa via Sentosa Bus/Sentosa Express and discounts/offers from the participating attractions/outlets.

On top of free admission into Sentosa and all the discounts/offers from participating attractions/outlets, a Corporate Islander member is also entitled to 50% off venue rental charges for Sentosa Beach Venues (except beach halls) for corporate events held on the Island.

Kindly click here to find out more on the benefits and privileges of being a Corporate Islander member.

You may print out and fill in the Corporate Islander application form. Attach it with a cheque and mail it to the address stated on the form. Membership department will contact you upon receiving the form and cheque. Arrangements will be made to deliver the cards.

Alternatively, if you require an invoice before payment can be made, you may fill in the Corporate Islander application form and mail/email/fax it to Membership department. Arrangements will be made to issue an invoice to your company.

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Email: islander@sentosa.com.sg
Fax: 6276 9473

You will need to contact Membership department at 6279 3230/3227 to report loss of card(s). Further instructions on replacement will be advised .

Replacement fee is payable at S$10.50 for each Corporate Islander card (GST inclusive).